Your Questions, Clearly Answered

OEM&ODM orders are warmly welcome. Our professional technical team is waiting for serving you at any time.【detailed】

We accept Alibaba Trade Assurance, Bank transfer, Western Union,etc. According to the order amount.【detailed】

We will make the shipment within 24 hours after your order is confirmed if it is standard order; If it is customization order, the lead time depends on your exact requirements.
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H96 Max offers OEM tech support and spare parts for Android TV Boxes. End-users should contact their sellers directly for warranty or after-sales service【detailed】

H96 Max is a professional Android TV box manufacturer offering stable supply, full OEM customization, and competitive pricing—your trusted factory partner【detailed】

Yes, we provide 12 months warranty for all our products. During this period, we offer technical support and replacement for quality issues.【detailed】

H96 Max supports global shipping via air, sea, and express. OEM clients can use their own forwarders or request delivery to specific ports or warehouses worldwide.【detailed】

H96 Max offers trial samples for OEM clients before mass production. Test performance, software compatibility, and hardware quality to ensure the right Android TV box for your market.【detailed】

H96 Max offers OEM after-sales technical support for Android TV boxes, including firmware troubleshooting, remote diagnostics, and integration guidance. Get fast, professional assistance.【detailed】

H96 Max Android TV boxes come with CE, FCC, RoHS, ISO9001 certifications, as well as trademark and patent protection. We also offer additional certifications for bulk OEM orders.【detailed】

H96 Max offers full OEM packaging customization for Android TV boxes, including gift boxes, manuals, cartons, and labels with your brand logo and design.【detailed】

For most products, the MOQ is 1 unit for sample order and 500 units for bulk OEM orders. Contact us for more specific requirements.【detailed】

Yes, all products go through 100% strict QC testing before packing and shipping to ensure quality.【detailed】

Once shipped, we will provide you with a tracking number and the corresponding logistics website so you can follow your parcel in real-time.【detailed】